BEST

The core of the BOB project involved three pilot actions in which a complete performance assessment and benchmarking process were carried out. BOB has acted as a 'laboratory' to test the recommendations produced by the BEST thematic network with particular emphasis on benchmarking criteria and methodologies. The results of the pilots have been discussed in two workshops within the BEST network, and have been used as input to the recommendations submitted to the European Commission.

During the final BEST Conference (March 2003), the latest developments in all three pilots were presented by the pilot co-ordinators and participants. Presentations can be accessed from the programme of the conference.

Below, please find the archive of files related to the railway pilot, airport accessibility pilot and road safety pilot, including the pilot final reports.

Railway Pilot

BOB Railway Pilot Final Report (August 2003)
	Final report including annexes
Final meeting of the BOB railway pilot, November 5, 2002
	Meeting programme
Plenary meeting of benchmarking group of railways, June 11, 2002
	Meeting programme and minutes
Railway Pilot Second Working Conference, March 11-12, 2002
	Meeting minutes
Railway Pilot Working Conference, December 11-12, 2001
	Meeting programme and minutes Working document on Passenger Security Institutional organisation working plan written after this meeting
Railway Pilot Working Conference, October 2/3, 2001
	Benchmarking railway performance, outline of the Railway Pilot, paper by NEA (railway pilot leader) The Railway Case on Benchmarking in the BOB project, presentation by Pieter Hilferink Confidentiality and Security Statement (draft) Minutes of the First BOB Railway Pilot Working Conference Benchmarking the relation between authorities and rail operators, presentation by Tjaco van den Berg (NEA) BOB benchmarking punctuality survey, presentation by Donald Hatch (Dutch Railways) DG TREN research in the field of benchmarking; setting the context of the BOB railway case, presentation by Beatriz Pelaez (OGM) Presentation by Hinne Groot (DG TREN) confidential

Airport accessibility pilot

BOB Airport Accessibility Pilot Final Report (October 2003)
		Final report excluding annex 2
		Annex 2 (background reports) - Introduction - Amsterdam Schiphol Airport - Barcelona El Prat Airport - Berlin-Schoenefeld Airport - Bologna Marconi Airport - Brussels Zaventem Airport - Copenhagen Kastrup Airport - Dublin Airport - Dusseldorf Airport - London Heathrow Airport - Lyon-Saint Exupery Airport - Madrid Barajas Airport - Malaga Airport - Manchester Airport - Milan Malpensa Airport - Munchen Airport - Paris-Charles de Gaulle Airport - Toulouse-Blagnac Airport - Vienna Airport - Warsaw Airport
Airport Accessibility Pilot meeting, May 14, 2002, Copenhagen
		Meeting programme and minutes
Airport Accessibility Pilot meeting, January 24, 2002, Brussels
		Meeting programme and minutes Opening presentation by Ineco Overview of pilot participants Brussels Airport site-visit notes
Airport Accessibility Pilot meeting, November 16, 2001
		The BOB Airport Accessibility Pilot, background document by Ineco BOB Accessibility to Airports Case, presentation by Miguel de Bernardo (Ineco) Meeting programme and minutes

Road safety pilot

BOB Road Safety Pilot Final Report (July 2003)
	Final report including annexes
Background and working documents
	Safety Culture Working Document, May 2002 The BOB Road Safety Pilot, pilot description by NEA, March 2002 Programme of pilot meeting on Safety Culture, April 2002 Driver Training Working Document, December 2001